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1
2 Introversion
3
4 How to deal with introverts
5 And how to deal with yourself if you are an introvert
6 And how to deal with extroverts
7
8 ## Outline
9
10 What is introversion? Extroversion?
11 Stories
12 A word about hiring and onboarding
13 Statistics about introversion
14
15 ## Abstract
16
17 Business requires people working together, and that often brings people of
18 different personality types and temperaments together in the hope that
19 something worthwhile will come of the interactions that will take place.
20 Challenges can arise when *any* two people try to communicate, but it can be
21 especially tricky when at least one of those is an introvert.
22
23 This talk will provide insights into how to deal with introverts, whether they
24 be your peers, the people you manage, or your boss. You may also learn how to
25 deal with yourself if you are an introvert.
26
27 ## Notes
28
29 Communication is hard (at best) when you don't take your receiver into
30 account. Example: Picard tries to communicate with the "darmok" alien. Even
31 though the universal translator was making it so that all the words were
32 individually understood, communication still wasn't happening. There is more
33 to language than mere words. Likewise, there is much more to effective
34 communication than language. A mutual understanding at some level is necessary
35 to make communication work, and better understanding is required for better
36 communication. Consider how network protocols are used to specify exactly how
37 two machines or programs can communicate.
38
39 Speaking of Picard, what a great example of an effective introvert. See clip
40 of Picard trying to relax on shore leave but women are talking with him
41 because Riker gave him a trinket that is culturally significant.
42
43 Separate the condition with the apparent or supposed results.
44 - It's not aspergers or autism.
45 - Rage quitting and abusive nerds online.
46 - Social awkwardness.
47 - Depression, [social] anxiety, stress, shyness, energy level, self esteem.
48 - Aloofness, selfishness, stuck up, self-absorbed.
49
50 Stress is caused by inconsistency between a person's belief and their actions.
51 It is also the gap between what a person wants to do or feels like he or she
52 needs to do and what that person is actually doing or able to do.
53
54 Human personality spans many spectrums. It isn't black and white. You're not
55 either an introvert or an extrovert; you exist somewhere in between.
56
57 It's good to try to be more well-rounded. Try to put yourself out there, but
58 understand your effective limitations. Building meaningful relationships is
59 cool.
60
61 Introverts don't need to be coddled. Certain individuals (introvert or
62 extrovert) may feel they need that, but introverts don't inherently need that.
63 In fact that may be very anti-productive. Because of the energy requirements
64 of introverts, they do need special consideration, that's true. But not
65 coddling.
66
67 One of the most cringeworthy concepts for an introvert is breaking out of
68 one's "comfort zone." This phrase is bandied out constantly, but little time
69 is spent considering whether or not doing so has real benefits that the person
70 should care about. It may be beneficial, but we all seem to have this
71 assumption that we all should be breaking out of our comfort zones, but should
72 we really all be striving to do that? Yes and no.
73
74 Try not to put introverts "on the spot". You'll likely get a blank expression
75 in return. Seed the discussion beforehand. Send out a list or summary of
76 things to think about before a planned meeting and make sure they know what
77 will be expected of them.
78
79 Don't rush introverts. When you ask them a question that they don't
80 immediately know the answer to, you may get a blank expression that may make
81 you think that there is no thinking going on there, but they are thinking.
82 Just be a little patient and you'll get a response eventually. If you're an
83 introvert put on the spot, try to make some sort of indication that you are
84 thinking and will respond. "Give me a second to think about that..."
85
86 Introverts are very capable of leadership and making decisions, but some will
87 find it more difficult to commit to a decision in cases where facts are not
88 available. They are data driven (is this true?) that may have more to do with
89 right brain lift brain differences. Introverts can be very creative. Although
90 an introvert may effectively fill my roll, some things may simply be done
91 better by an extrovert.
92
93 In a meeting or other social setting, it's not unlikely to find the introverts
94 there may seem to not be participating. What may be happening is that they may
95 be having deeper thoughts than the extroverts. This does take time, though, so
96 they're probably lagging behind in the conversation, and by the time they have
97 something really interesting to say, they may find the conversation topic has
98 moved on, so they may not ever share their thought. Encourage people like that
99 to perhaps take notes and then to submit additional ideas via email or
100 something after the meeting.
101
102 Introverts don't like to interrupt people, and sometimes extroverts engaging
103 with each other fail to leave gaps in the conversation in which introverts
104 feel like they can interject. Again, not all introverts have this issue, and
105 some that do have it have trained themselves to interact more like extroverts
106 in social settings.
107
108 Introverts don't feel the need to say something unless it's important AND
109 isn't already being said, so if extroverts happen to be covering all the
110 important points in the conversation well enough, introverts may be content to
111 sit back and let the extrovert say everything. While some introverts may even
112 be fine with extroverts getting all the credit, you should be aware that many
113 those ideas may have come from the introvert.
114
115 Some introverts may be prone to not remembering "trivial" details... such as
116 people's names. If you struggle with this, work on it. Sometimes you see
117 somebody but you just don't care enough to actually see them. Start to care.
118
119 Introverts need extroverts and visa versa. We compliment each other. A world
120 without extroverts would be quite dull.
121
122 Most of what I know about how to deal with introverts I learned from how my
123 boss and coworkers deal with me.
124
125 ## About Me
126
127 I am not in HR. I'm actually a software developer, but I learned of and then
128 became interested in understanding introversion when I was at a point in my
129 life where I was trying to understand myself. When I was growing up, I was
130 often frustrated that I wasn't more like my extrovert peers. I enjoyed and had
131 fun with my friends -- fortunately my friends enjoyed many introverted
132 activities -- but I noticed that I had many personality traits that were
133 considered undesirable at the time. Unfortunately, I often made the mistake of
134 caring what my peers thought of me, and that had some effect on my self
135 esteem. Actually, I made the far-more foolish mistake of believing in and
136 caring what I *thought* my peers thought of me.
137
138 My experience made me uncomfortable being me, which is awful because I wasn't
139 about to be anyone else. After I realized how silly I was being by putting so
140 much weight behind what others may have thought about me, my discomfort left
141 and I was able to be happy again. I think this experience, to varying degrees,
142 is shared by many people of a variety of personality types, but (introvert
143 suicide rates). If you can relate to the experience I shared and are still
144 clinging to the false idea that your value should be so closely tied to what
145 others think of you (or what you imagine others think about you), please let
146 go of that notion! This is the most important thing you could take away from
147 this presentation.
148
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